List the Agency's mission on all internal and external correspondence (including emails).
List the Agency's mission on all internal and and external correspondence (including emails).
Based on the survey, 68% of CMS employees believe that the agency is successfull at accomplishing its mission. List the mission so employees, including managers, can be be mindful of it when work is performed. Making it available to Beneficiaries, stakeholders, and partners should create a more positive/customer -friendly image of the agency and at the same time reinforce the agency's charge so that all are aware.
1 comment
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Anonymous
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I think the winds might change too often for this. The mission statement changes with every passing administrator. Even Dr. Berwick's Triple Aim, which was just rolled out, has now been changed to the Three Part Aim.