Following the lead of higher ranked agencies
Every year we recieve a copy of the results of the recently renamed Human Capital Survey. Every year other HHS agencies are ranked significantly higher. Why don't we consider querying or reviewing what these agencies are doing to obtain the higher rank? In addition to obtaining feedback from employees, who should try to follow the lead of the more successful agencies, identify if thier solutions can be adopted by CMS. I suggest that we should not try to reinvent the wheel, we can get a blue print.
that's a great idea! I think CMS is making this waaay harder than what it has to be. We've got lots of good blueprints out there. There's a reason why employees at higher ranked agencies are happier...
Mary McGill commented
I like the idea of having an SESer whose sole job is to be our "cultural leader", to follow through on cultural changes that are started and then have a mandate to see these changes through. Better yet, have the SESer be a "morale officer" of sorts, who in addition to cultural changes also oversees plant and facility changes as well as process changes deemed important to the morale and well being of employees.
We've benchmarked a number of areas over the years. We know what to do. We need a commitment to change. When our senior leaders leave, their initiatives die. I wonder if we'd have better success if we had an SESer whose sole job was to be our "cultural leader."