idea factory logo

CMS Idea Factory

Welcome to CMS Idea Factory. Here you can contribute your ideas for the future of our agency. First time users: Please enter your CMS email address to create a profile. You will receive an email requesting confirmation. Repeat users: Please enter your CMS email address to login. You will then be prompted to enter your password. After login, please choose a forum from the list on the right of the default forum page. Then search to see if your idea has already been submitted. If it hasn't, you can submit it for discussion or vote.

2010 Idea Factory Pilot

This page is the default forum for CMS employees. It shows the November 2010 pilot results. To access another forum, chose from the list of forums under “Give Feedback” in the far right column of this page.

Results from 2010 pilot

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. 16 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      under review  ·  3 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
    • User ID and Password Management

      With the number of applications requiring different user IDs and passwords, it would be beneficial to have a program such as Password Safe or KeePass Password Safe available for us to organize and store our many passwords in an encrypted place. Cost is free under Open Source Licenses.

      10 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  3 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
      • The "cubicle" problem and its contribution to productivity loss

        The "cubicle" problem and its contribution to productivity loss is much broader than simply the unfriendly appearance it presents. The lack of private quiet think space is enormously damaging to the quality and quantity of thinking that introverts do. Introverts represent about 40% of the population, but are over-represented in the top percentiles of intelligence. Agencies who do not sufficiently provide for quiet space are literally dumbing down their employees. Not to mention creating enormous stress for them. Many CMS employees yearn for a quiet space with no interuptions or auditory and visual distractions, just to think, analyze data, read,…

        8 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          under review  ·  3 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
          • Hands Free Automatic Flushable Toilets

            As a healthcare organization, we should be looking to improve our own sanitary conditions. Hands free automatic flushable toilets and faucets, will reduce the spread of communicable diseases such as Influenza or the common cold.

            10 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              under review  ·  1 comment  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
            • Upgraded furniture to include desk, ergonomic chairs and carpet.

              When not working at home CMS should provided squatter stations. CMS is in disparate need of upgraded furniture/desk, ergonomic chairs and carpet. The soft sided cubicle panels harbor dust and other airborne contaminants which cause allergy related issues. These panels have not changed in at least 10+ years and are incredibly dirty. Energy savings, reduce the number of lights.

              11 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
              • End Irritating/Distracting Behaviors That Can Annoy Coworkers

                The single best thing we can do as an agency to promote a healthier work environment is to practice common courtesy and respect. Too many CMS employees engage in distracting/irritating behaviors that prohibit their peers from operating at maximum efficiency.

                Please read the list below and if you engage in any of these behaviors, please think twice and be considerate to your coworkers. After all, we work very close together and even the lowest of noises travels across many cubicles.

                • Whistling -- there is a time and place, and it is not in the office
                • Humming -- even…

                10 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  under review  ·  6 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow for streaming video of meetings to desktops (e.g., CMS all staff)

                  Provide the ability to virtually attend All Staff (and other) meetings from our desktop. This would need to include the closed caption text so sound could be muted (with minor exceptions) to most desktops.

                  7 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    under review  ·  1 comment  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                  • Provide a $300-400 preventive health allowance to employees for items not covered by health ins

                    ... such as gym memberships, running shoes, sports equipment, exercise classes.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      under review  ·  0 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                    • Fraud and Abuse Whistleblower hotline/website

                      Allow average americans who are concerned with the state of healthcare in this country to participate bringing integrity back into healthcare. Set up controlled criteria for submissions at first and overtime open up other categories

                      8 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Fraud and Abuse  ·  Flag idea as inappropriate…  ·  Admin →

                        CMS has an incentive reward program for beneficiaries who report fraud that results in collected overpayments. These complaints can come through 1-800 Medicare and the OIG Tip Hotline.

                        Individuals are eligible to receive a reward of up to 10% or $1,000, whichever is less, if:
                        - the provider they reported is not currently under investigation by law enforcement or CMS contractors
                        - the complaint results in referral to law enforcement
                        - the investigation leads to the recovery of at least $100

                        CPI does agree this program should be more actively promoted, and is working on a strategy to revitalize the program.

                      • 2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          under review  ·  5 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                        • CMS could benefit from a unified communications strategic plan

                          This idea was moved to the Best Place to Work forum.

                          CMS could benefit from a unified communications strategic plan that would provide a Webinar/Live Meeting capability and Outlook communicator for an instant messaging capabilities. I would like to recommend these innovations.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                          • Restore the free physicals federal employees received every 3 years as a benefit until the 1980s

                            They were actually pretty good physicals. Besides the usual things one would expect, they also included things like an EKG, a full blood work up, cholesterol test and chest x-ray. There was a time when the government showed a true concern for the health and well being of its employees. It would be nice to see a return of that concern.

                            4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              under review  ·  1 comment  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                            • CMS would focus more on evidence based decision making

                              CMS routinely conducts audits of Medicare Advantage plans. However, CMS would focus more on the audit findings to make policy decisions. In terms of claims fraud, CMS would ensure staff are competent in this area. Everyone that conducts audits may not know what a CPT code is and how it relates to the claim. Additionally, CMS would consider finding and appraising evidence from the audits and investigations and use the information to impact policy.

                              6 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Fraud and Abuse  ·  Flag idea as inappropriate…  ·  Admin →

                                OFM is currently developing a comprehensive vulnerability tracking system with input from CPI. The system will capture significant issues from a variety of contractors to identify program vulnerabilities, including contractors that oversee the Medicare Advantage plans. CMS will then implement corrective action plans, which could include policy and/or operational improvements, to address the vulnerability.

                              • Eliminate redundant, overlapping roles and responsibilities of various components.

                                Many areas of CMS have overlapping, unclear roles and responsibilities. This causes a lot of wasted time determining who is responsible for doing what. Review areas with overlap and develop MOUs regarding the roles of each component, and eliminate areas that have redundancies.

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                                • 15 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 13 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      started  ·  3 comments  ·  COTR Training  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Redo outdoor cafe area to be more comfortable & accessible.

                                      Many employees enjoy eating outside on the patio. Unfortunately the outdoor furniture is very heavy and in bad shape. People with disabilities have trouble moving the chairs. Their is no shade anymore and the trash cans have too small an opening for the the trays.
                                      Also the door to go out on the patio have no mechanism for people in wheelchairs.

                                      14 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        under review  ·  2 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          under review  ·  1 comment  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Hold some small meetings outside in the fresh air...

                                          The office gets pretty stuffy, no matter what season it is... Maybe a breath of fresh air will bring fresh ideas...

                                          2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            under review  ·  5 comments  ·  Best Places to Work  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          2010 Idea Factory Pilot

                                          Feedback and Knowledge Base